Communicative Teamwork
Effective communication reduces errors, minimizes unnecessary rework, and magnifies the impact deal teams have on a transaction. Communicative Teamwork offers essential frameworks to run effective meetings, ensure clear deliverables with deadlines are consistently assigned, and troubleshoot problems using active listening skills.
Communicative Teamwork Course Overview
Overview
- What is Communicative Teamwork and why does it matter?
Managing Effective Meetings
- TAAPS: A framework for running effective meetings.
- Using TAAPS to improve team problem-solving and decision-making.
Harnessing Active Listening For Better Results
- What is active listening?
- The role of playback in reducing errors and rework.
- Assigning and receiving work for effective project management.
- Using active listing for effective client management.
Matching Conversation Types With Communication Skills
- Identifying conversation types.
- Matching conversation type with communication skills.
- Leveraging conversational structures and frames to problem solve.
- Selecting the right communication medium for the job (e.g. knowing when to use instant messages, email, phone, etc.).
